@henhen59 Hi, It's hard to say the error message is caused by the firmware, and the camera's firmware version "1.4.7 build 250625 rel.55603n" was released in July 2025, rather than recently. In this...

@Rainer999 Hi, I see you have the same post on this thread. Please refer to the explanation below. "The Tapo C200 and Tapo C220 are different models, and they use different firmware versions. The...

@GillesP Hi, Thank you for your attempt. In this situation, you can also go to the camera's Device Settings > Reboot Camera page to enable the Auto Reboot feature, then check if it helps. Please...

@Barraw Hi, 1. You can refer to the following instructions to troubleshoot when you can't view the camera properly. What should I do if I can't view the Tapo camera? 2. The -64 dBm RSSI value is not...

@AndreAndrade Hi, You can install the Tapo C500 V2 in a different location and see if it returns to the correct position after tracking. If the same behavior persists, we recommend referring to the...

@ToeBlister Hi, You can refer to the following instructions to troubleshoot the reported offline phenomenon. What to do if I can't control my Tapo cameras on the Tapo app? If the offline phenomenon...