@wingmanx Hi, You can refer to the instructions in this post for further assistance. Best Regards

@Adz63 Hi, 1. You mentioned that the notification on your iPhone is delayed rather than on the Tapo app in your original post, which is different. Please refer to this post to check if the...

@Theorist Hi, 1. On the camera's Device Settings > Storage & Recordings > Local Storage page, if the Loop Recording is enabled, the oldest video clips stored on the SD card will be deleted...

@JaGines It's glad to hear that your case is resolved~

@MoonHunter Hi, For the offline behavior, please provide more detailed information. 1. What's the model number of your router? Is the C500 connected to your router's Wi-Fi directly, rather than an...

Hi All, You can refer to the instructions below to troubleshoot if you can't download the video clips from the SD card. What can I do when I fail to download the video clips from the SD card? Best...