This Article Applies To: The Tapo camera features Smart Mode. The Smart Mode option is on the camera's Device Settings > Video & Display > Night Mode Settings page. Phenomenon Description: In theory,...

@Bon888 Hi, Thank you for your feedback regarding the camera detection feature, and thank you for cooperating with us in troubleshooting by providing relevant video materials. This greatly aids our...

@AVNISH Hi, the detection tag won't appear on the cloud video clips.

Kronno wrote @Solla-topee it’s quite simple: just add a new customized area (when we draw on the screen to select an area) and allow this area to have the alarm + recording option. Currently, it’s...

@Jdrly Hi, Thank you for your attempt. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@Kiwifruits Hi, In this situation, you may contact your retailer or our local team to check if the camera is under warranty. Best Regards