@PaRi53 Hi, Usually, if the camera is connected to our cloud server and displays the online state in the Tapo app, you can receive detection notifications. If an SD card is inserted into the camera...

@Kbjp Hi, We recommend referring to the instructions in this post to protect your camera and account security, and contact our technical support if you require further assistance. The information in...

@Parker_11 Hi, In this situation, you can contact your retailer or our local team to check if the camera is under warranty. Best Regards

@Noatta Hi, 1. We suggest removing the camera's MAC address from the thread, and you can send me (@Solla-topee) the video link and the MAC address via a private message. 2. A new firmware has been...

@SugarBaby Hi, Thank you for your feedback. I'll forward the information to the relevant team for evaluation and update the info on our website. Best Regards

@DSx7 Hi, Please confirm the following information for the reported phenomenon for further analysis. 1) Is your Tapo C320WS V2's firmware version 1.3.5 Build 250522 Rel.45630n? 2) What's the model...