@Kiwifruits Hi, Just double-confirm: When you refer to the following instructions to test the detection range with the Wake-up Sensitivity set to 10, does the camera not respond (no spotlight or...

@Joiner-Simon Hi, For the Tapo C560WS, it's unable to change the recording length. Usually, the camera will continue recording until the motion stops, and the maximum recording length is 3 minutes....

@Spb67 Hi, The Tapo camera does not support the feature to activate the Home/Away mode with the Geofencing feature. For the requested feature, you can vote and share your usage scenario on the thread...

@Bigred1969 Hi, If you have changed the Wi-Fi network, please follow the steps below to connect the camera to the new network. 1. Power on the camera, wait for two minutes, and press and hold the...

@SnosRap75 Hi, A Tapo camera can only be bound to a TP-Link account. In your usage scenario, please refer to the following tips. Case 1: 1) If you do not mind that your TP-Link account (registered...

@Williamokok Hi, Please confirm the following information about the Tapo C520WS. 1. Does it work with the Tapo H500, and is it an AI-Empowered device? 2. On the camera's Device Settings > Detection...