@Parker_11 Hi, Please refer to Case 2 in the following instructions to troubleshoot if you can't find the default SSID of the camera. What should I do if I fail to configure Tapo Camera? If the same...

@smiley1081 Hi, As you can see in the UG of the Tapo D230S1, the Ring button of the doorbell camera is shown in the figure below. If the sensor of the D230 has sustained hardware damage due to...

@Neil_2025_ Hi, You can refer to Part 2 in the following information to troubleshoot if the camera's detection feature is not working. What to do if the Detection feature is not working on the...

@RodoCapo Hi, If you mute the sound on the camera's Live View page, it means you muted the camera's microphone. In this situation, no sound will be recorded in the video recordings. Best Regards

@Alfiecat Hi, Usually, you can gently push the microSD card inwards on the camera's microSD card slot and try to remove it. If this does not help, try the following: 1. Power off the camera to avoid...

@Lyadriel Hi, Typically, when applying Home/Away mode on the Tapo app > Cameras tab, the Home/Away mode settings overwrite your camera's current settings. In your situation, if you want to deactivate...