@Ottila Hi, Please refer to the following information about your concerns. 1. Until now(Sep 1, 2025), the Tapo C530WS only has hardware V2, no V1. 2. Regarding the Image Sensor and Lens parameters of...

@Wusblum Hi, Is your camera's model number TC60? What are the camera's hardware and firmware versions? What are your concerns about the detection zone? Please describe the phenomenon you encounter in...

@gerardgarin Hi, You can refer to the following instructions to troubleshoot if your camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline?...

@Gadge65 Hi, You can refer to the following instructions to troubleshoot if you can't format the SD card in the Tapo app. What should I do if the SD card cannot be formatted/recognized? If the same...

@ajscown Hi, Typically, if you want to control the Tapo C510W locally and remotely using the Tapo app, it needs to connect to the Wi-Fi network and the internet. When you move it outside to the...

@SK_HomeCam Hi, Typically, you can find the camera's supported detection types on its Specifications page on our official website. As you can see on the Tapo C212's specifications page, it does not...