@Nesswill Hi, Thank you for your feedback and cooperation. For the reported phenomenon, please send me (@Solla-topee) the following information via private messages. 1. The camera's MAC address. 2....

@Seba-87 Hi, Please try the following steps if you can't hear anything in the Tapo app. 1. Ensure both the Tapo app and camera firmware are up-to-date. 2. Maximize microphone volume in the camera...

@Cctv-user000000 Hi, Have you also tried the following steps, but they do not work? "Enable a hotspot Wi-Fi on your phone, set the Wi-Fi name, password, and security type to be the same as your...

@DlaKBzota Hi, Please verify if you can stream the camera's live feed both locally and remotely using the Tapo app. If so, test if you can stream the camera's live feed with other third-party apps...

@C225butnotgood Hi, You can also contact the local support team if you have concerns about image quality. Best Regards

@BrimurTP Hi, Please confirm the following information for further analysis. 1. Please confirm if you can watch the Tapo C260 locally and remotely in the Tapo app. 2. Is the Tapo C260 connected to...