@PaRi53 Hi, You can refer to the following instructions to check and improve the camera's network connection stability. How to check and improve the network connection stability of Tapo smart devices...

@Ronno Hi, If you are referring to being unable to watch the camera's live feed on the Google Home app, please refer to the following thread. What to do if you can't access the camera's live feed on...

@rck99 Hi, Tapo C260's focal length is fixed. If you can see text on a paper clearly, which means the paper is in a proper location, moving it close to the camera's lens may blur the text on the...

@Kavika Hi, Usually, whether your phone has an internet connection or not won't affect the camera from uploading the detection video clips to our cloud server. For the reported phenomenon, please...

@Sanjeevchavan Hi, The Rich Notification feature is available only after you subscribe to the Tapo Care service; it's not available after inserting a microSD card into the camera and enabling local...

@ymm1998 Hi, 1. Please test if the same phenomenon occurs when you select Infrared mode rather than Smart mode. 2. We suggest following the instructions below to collect the camera log for further...