@DirtyLilMonkey Hi, Typically, on the Tapo app > Me page, you can see your TP-Link account. Below are the instructions to change the password of the TP-Link account. However, there is usually no need...

Hi All, If you want to improve your Tapo camera's audio quality, please follow the instructions below to troubleshoot. Troubleshooting for better audio quality of my Tapo camera Best Regards

@Kuldeepji Hi, Thank you for the information provided through private message. If your router support insists that the router has no issue, please try the following step to compare. 1) Enable a...

@jeanghis Hi, 1. Please confirm and provide the relevant information by referring to this post. 2. If an SD card is inserted into the camera, please refer to the following instructions to collect the...

@pzx Hi, Thank you for providing the detailed information. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@Srijeet Hi, Thank you for providing the information and video. In your situation, please contact your retailer or local team to check if your camera is under warranty. If so, check if you can have...