@TAPO_TC40 Hi, Please try the following steps if the camera's default SSID does not appear. 1. Turn off the camera, and remove the SD card from it if there is one. 2. Power on the camera with the...

@Philippe195966 Hi, Your camera may disconnect from your router and lose its internet connection, so you can't receive any notifications. The camera's Detection and Alarm feature works even when the...

@DirtyLilMonkey Hi, Typically, on the Tapo app > Me page, you can see your TP-Link account. Below are the instructions to change the password of the TP-Link account. However, there is usually no need...

Hi All, If you want to improve your Tapo camera's audio quality, please follow the instructions below to troubleshoot. Troubleshooting for better audio quality of my Tapo camera Best Regards

@Kuldeepji Hi, Thank you for the information provided through private message. If your router support insists that the router has no issue, please try the following step to compare. 1) Enable a...

@jeanghis Hi, 1. Please confirm and provide the relevant information by referring to this post. 2. If an SD card is inserted into the camera, please refer to the following instructions to collect the...