Forums/
Tapo Smart Camera
2025-08-18 09:16:08
@Tapo_C520_User Hi, Please confirm the following information for the reported phenomenon. 1. If only the Person Detection is enabled, please check its sensitivity value and send us a screenshot of...
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Forums/
Tapo Smart Camera
2025-08-18 08:55:15
@gdero Hi, Typically, on the camera's Live View page, if the Video mode is set to Auto, the camera automatically switches between Day mode and Night mode according to the ambient light conditions. Or...
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Forums/
Tapo Smart Camera
2025-08-18 08:48:58
@sakuo Hi, Please try the following steps for the reported phenomenon. 1. Turn off the camera, remove the SD card from the camera if there is one, and turn it back on with the original power adapter...
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Forums/
Tapo Smart Camera
2025-08-18 08:37:23
@Zivo69 Hi, You can refer to the following instructions to troubleshoot if the camera has the incorrect date or time. Tapo Camera Shows Wrong Date and Time Best Regards
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Forums/
Feature Requests
2025-08-18 08:27:37
@camp_ben Hi, Thank you for your feedback here. I'll log the feature request and pass it along to the relevant team for evaluation. Best Regards
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Forums/
Tapo Smart Camera
2025-08-18 08:18:18
@yournamehere015 Hi, Usually, you can refer to the following instructions to adjust your detection settings if the false detection behavior occurs. What to do if the Detection feature is not working...
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