Forums/
Tapo Smart Camera
2025-08-12 01:43:40
@DanielR6461 Hi, Sorry that the email address contains an extra dot. The correct email address is tapocare@tp-link.com. Best Regards
0HELPFULS
Forums/
Tapo Smart Camera
2025-08-11 12:24:33
@Bon888 Hi, Thank you for providing the information and video links. However, the videos request your approval to access. Please approve them. Thanks! Best Regards
0HELPFULS
Forums/
Tapo Smart Camera
2025-08-11 12:09:22
@Pendo8 Hi, What do you mean "When I go the camera itself I have new detections this morning"? Can you see the new detection video clips on the camera's Playback page, but no detection notifications...
0HELPFULS
Forums/
Tapo Smart Camera
2025-08-11 11:29:33
@Chapster Hi, Typically, the Tapo cameras have some built-in voice announcements to notify users whether their actions were successful. Do you want to control the camera to announce these voices or...
0HELPFULS
Forums/
Tapo Smart Camera
2025-08-11 11:14:48
@DanielR6461 Hi, For your situation regarding the Tapo Care subscription, we suggest emailing tapocare@tp-link.com for further assistance. Best Regards
0HELPFULS
Forums/
Tapo Smart Camera
2025-08-11 11:04:04
@SnosRap75 Hi, You may set a privacy zone on the camera (For example, add a privacy zone on your neighbor's driveway) and check if it helps in most situations. Best Regards
0HELPFULS

