@Avi80 Hi, If the camera is connected to a router that you can control remotely, please reboot the router and check if the camera will reconnect to it and display online again. Or if you have a...

@Pendo8 Hi, Typically, the Tapo camera's notification feature will continue to work until you turn it off. In your situation, please confirm the following information for further analysis. 1. Where...

@Tapo_user_NL Hi, For the reported offline phenomenon, please confirm the following information. 1. Is the Tapo hub connected to your router by an Ethernet cable or Wi-Fi? How far is the router from...

@Burrowdale Hi, Currently, there is no option to turn off the infrared lights on the camera when it works in night mode. For the feature request, you can vote and leave your usage scenario on the...

@Vladimir_87 Hi, For your consultation regarding Tapo Care subscription, we suggest emailing tapocare@tp-link.com for further assistance. Best Regards

@Fatlesswallet Hi, On the Tapo camera's Playback page, you may not select the date, so you can only see the video recordings of that day. The instructions below will help you. Why can't I see the...