@Danae-B_ Hi, You can refer to the instructions below to troubleshoot. What to do if my Tapo Camera gets bricked after a firmware update? Best Regards

@nabsers Hi, In the usage scenario you reported, you can try to exclude the neighbor's bush from the camera's detection zone. In this way, the camera won't track the swaying bush and pan to the...

@adamcharles1972 Hi, The phenomenon you reported may be related to the number of devices that stream the camera simultaneously. A Tapo camera supports up to two mainstreams(high resolution) and two...

@SJH21 Hi, The wire connections for the KC200 and Tapo C560WS are different. Below, you will find images of the power connector and Ethernet connector for the Tapo C325WB, which is similar to the...

@SToni Hi, You may refer to the following instructions to troubleshoot the reported phenomenon. What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking...

@jacksfregio Hi, Typically, the camera will sync date and time with an NTP server after it connects to the internet. If the camera has incorrect date and time, you can refer to the following...