@DLHG Glad to hear that your case is resolved.

@NickAki Hi, 1. If the camera disappears from the Tapo app and it's located far away from you, it's unable to do anything now. You can factory reset the camera and reconfigure it when you are near...

@osmoralv Hi, We greatly appreciate your feedback regarding the ability to delete specific video files from the SD card. We will log your feature request and forward it to the relevant department for...

@Bureel Hi, You can refer to the instructions below to watch the camera Tapo C310's live feed on a PC via the RTSP/Onvif connection. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol...

@DLHG Hi, The font size of your phone may be too big, so the camera's feature icons do not show in two rows. You can adjust the font size on your phone. If it's not the case, please confirm the...

@Zeus-Olympus Hi, You can refer to the instructions below to troubleshoot if the camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline? Please...