@gcastillo Hi, You can check if the following instructions will be helpful. Optimize IoT Device Stability with Mesh Networks Please confirm the following information if the same phenomenon persists....

@Enduser2 Hi, The Tapo C500 is protected against water and dust with an IP65 weatherproof rating. Usually, it works fine outdoors after proper installation (see the Tapo C500 V2's installation...

@Anonymous4Ever Hi, The camera does not have the "start recording" action, so it's unable to set the camera to start recording when you leave the house. If you have an SD card inserted in the camera...

@PeteFD Hi, You can refer to the following instructions to troubleshoot if you can only control the camera in the local network. What to do if I can't control my Tapo cameras on the Tapo app? If the...

@PeterParker4 Hi, Thank you for your feedback. For your feature request, it's suggested to vote and share your usage scenario in the thread "grant/deny permissions for a shared device" for...

@Invictus01 Hi, For the reported phenomenon, please confirm the following information for further analysis. 1. What's the LED status on the camera? Is it solid red, and does it not respond to the...