@onb3891 Hi, The starlight sensor works/turns on all the time, regardless of whether the spotlight is on or not. The following article may help you learn more about the startlight vision. Starlight...

@Sk_tapoc220 Hi, Thank you for the information provided. When the Tapo C220's patrol mode is enabled and rotates between the marked positions, the detection feature won't take effect. The detection...

@SugarBaby Hi, Your case is followed up by our support team (TKID250701225). It's recommended that you pay attention to their replies. Best Regards

@BeCe19 Hi, Please help confirm the following information for the reported phenomenon. 1. High-definition picture of the front of the lens (Please wipe the lens with a dry cloth before taking the...

@Pierre_41 Hi, In your usage scenario, selecting the Infrared mode on the Tapo C325WB V2's Night Mode Settings page won't affect the camera's ability to detect events at night, and the action to turn...

@frederikk Hi, 1. If you follow the steps in this post to configure, the connected hub will ring when someone presses the doorbell. Your hub is not ringing, please confirm the following information...