@Kloisien Hi, There are no more suggestions if the camera does not respond to the reset operation. TP-Link does not provide an international warranty; we usually recommend purchasing a TP-Link...

@Roneye @SvPett Hi, For the reported phenomenon between the Tapo C560 and H500, we recommend sending an email to support.forum@tp-link.com with the following information for further assistance....

@janhjanh Hi, What's the MAC address of your Tapo C460? You can send it to me (@Solla-topee) via a private message. Could you please send us the picture showing the Google app suggesting the camera...

@Kloisien Hi, You can refer to the following steps to troubleshoot the reported phenomenon. 1. Turn off the camera, remove the SD card from it if there is one, and turn it back on with the original...

@m87 Hi, It seems the URL in the provided picture is incorrect, the Onvif service port is 2020 rather than 8090. You can refer to the instructions below to establish the RTSP/Onvif connection. How to...

@Steffen-72_ Hi, Currently, the Tapo camera does not support the feature to watch the cloud video clips on the Tapo app that logs in with the shared account. You can vote on the thread "When sharing...