@JimLargs Hi, 1. Currently, the latest firmware of the Tapo C220 V2 is 1.1.1 Build 250818 Rel.69983n, so your camera has the latest version. 2. You can click here to find the contact info of our...

@Jbuergmayr3061 Hi, The Tapo cameras do not support sending an offline notification. Thank you for your feedback here. For this feature request, you can vote and share your use case in the thread...

@TheNightshade Hi, If your router is working, but the camera displays "offline" constantly in the Tapo app, you can try pressing and holding the reset button on the camera for 10 seconds to perform a...

@daddu Hi, For the reported phenomenon, please provide the information in this post, and then confirm the following information for further analysis. 1. What's the LED status on the camera after the...

@baskinghippo Hi, In this situation, you can contact your retailer or the local support team to check whether the camera is under warranty. Best Regards

@darthrevan Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards