@baskinghippo Hi, The solid amber LED on the Tapo C232 indicates it's connected to Wi-Fi or cable but not to our cloud server, so it can't use the Tapo Care service. If your router provides internet...

@EvilZone62 Hi, You can refer to the following instructions to troubleshoot the reported phenomenon. It's recommended to contact the technical support team if you need further assistance. What should...

@Chxwbacka Hi, When you stream the camera remotely, please turn off Wi-Fi on your phone and use mobile data only, then test if the same phenomenon persists. If so, please provide the following...

@Philsbits Hi, The Tapo C410 does not support continuously turning on the spotlight when it detects events. However, on the camera's Device Settings > Alarm feature, please select Sound alarm type...

@Dr_Dolittle123 Hi, Different camera models have different firmware versions. According to the information you provided via private message, you have the Tapo C410 V2 and Tapo C460 V1. The new...

@JackK78 Hi, The official new firmware 1.2.2 Build 251121 Rel.60331n for the Tapo C225 V2 optimizes audio performance, with the same change as in the experimental firmware. You can update to FW 1.2.2...