@jacksfregio Hi, Do you mean you can't receive notifications on the third-party program via the Onvif connection when the Tapo C200 detects motion? If so, can you receive a notification on your phone...

@Homespy Hi, You can refer to the following instructions to troubleshoot if the automation entry does not work sometimes. What can I do if the Smart Action/Automation doesn't take effect as expected?...

@SecCamFan Hi, When the TC40GW has only a SIM card inserted to access the internet, currently, video recordings stored on the inserted SD card can't be downloaded in the Tapo app. However, there is...

@Sneaky1 Hi, 1. Since the Tapo C410 is a battery-powered camera, it does not support the RTSP/Onvif protocol and can't be viewed via a third-party program that supports RTSP/Onvif protocol on a PC....

@DM-C210 Hi, Typically, you can refer to the instructions below to troubleshoot if your phone is unable to receive the camera's notifications. What to do if I can't receive notifications with the...

@Roman_canada Hi, Please confirm the following information for the reported case. 1. Are the two cameras model number Tapo C530WS with hardware version 2.0? What's the firmware version? 2. Have you...