@PC_st @Elu Hi, 1. Could you please send us a screenshot of the camera's Live View > Playback & Download > Playback > SD card page, which shows the camera recording video continuously, but the...

@nytevs Hi, 1. Currently, there is no beta firmware for the Tapo C520WS V2 for the reported issue. 2. For further analysis of the issue, please provide the following information. 1) In a completely...

@Aziz22 Hi, The Tapo C210 supports Motion Detection, Person Detection, and Baby Cry Detection. Only the Baby Cry Detection belongs to the sound detection category, and not all sounds will trigger the...

@Tapooo2 Hi, When you press the reset button for 10 seconds to factory reset the camera, what changes in the LED status? After you reset the camera, if it has a flashing red and green light but all...

@Antswitha4 Hi, Thank you for the information. In this situation, please refer to the instructions below to collect the camera log and send it to us for further analysis. How to get the log of Tapo...

@Aksbir Hi, You can refer to this post to troubleshoot. Best Regards