@Opiwullum Hi, You can contact your retailer or local support to check if the camera is under warranty. Best Regards

@Deanosaurus Hi, I updated the previous reply to explain the camera limitations. In your situation, the key point is the resolution your two NVRs use when streaming cameras. For example, if they both...

@FlaviusBattista Hi, If your case is that the Tapo C200 V5 fails to switch between the Day and Night modes automatically when selecting the Auto mode on the Live View page, you can refer to the...

@GreekTech Hi, We do not have guidance on how the Tapo C520WS works with power extension cords, and we cannot guarantee that the camera will function properly when connected to one. Generally, we...

@Opiwullum Hi, Please confirm the following information about the reported issue. 1. Do you mean when you pan or tilt the camera on the Tapo app > camera's Live View > Pan & Tilt page, the camera...

@Sammy1234 Hi, Tapo cameras have a limitation on the number of devices that can access them simultaneously in the local network. 1) no more than two devices can stream the camera simultaneously in...