@avocado12 Hi, The Tapo camera does not have an option to set a buffer to record 2-3 seconds before the motion. For your feature request, it's recommended that you vote and leave your usage scenario...

@Pkjsp Hi, 1. The power cable to the Tapo C320WS carries power and no signal. 2. You may need to change the power supply(including the power cord) to power the camera. On the official website > Tapo...

@Alan-NZ Hi, Please turn on the Third-Party Compatibility option on the Tapo app > Me > Tapo Lab > Third-Party Compatibility page, then check if you can integrate the Tapo C310 with the Home...

@Tespanha Hi, You can refer to the following instructions to troubleshoot if no video clips are stored on our cloud server after subscribing to the Tapo Care service. Troubleshooting for cloud video...

@Buster45 Hi, The basic camera's detection mechanism is based on image changes between different frames. The frame is one of the many still images which compose the complete moving picture. If there...

@Pity Hi, 1. What are your Tapo camera's model number, firmware, and hardware version? 2. Please check if the Video Mode is set to Auto on the camera's Live View page. If so, the camera will...