@C310NK Hi, Since the official firmware is being released gradually, you may see that some of your cameras are receiving the new firmware, but some are not. Please wait patiently for the latest...

@TimBaxter Hi, Since the official firmware is being released gradually, you may see that some of your cameras are receiving the new firmware, but some are not. Please wait patiently for the latest...

@Joseph_ Hi, The official firmware v1.3.3 Build 250528 for the Tapo C520WS V1 is fully released now. Please reboot your camera to recover the connection, then update the firmware via the Tapo app and...

@emrefba Hi, The Tapo cameras do not support the requested feature. Thank you for your feedback here. While we don't have any specific details to share about whether this feature can be added to the...

@Lara85 Hi, It's recommended to stream the camera's live feed for more than 10 minutes on the Tapo app, then check if you see a "Continue" prompt or the "Tap to Refresh" message on the camera's live...

@Joseph_ Hi, The new official firmware for the Tapo C520WS V1 is being released gradually. Please ensure your camera's firmware and the Tapo app are up to date. If so, please provide the following...