@So0zie Hi, The speed on the camera's live view page is not a fixed value. Usually, the more complex the camera's live view is, for example, when motion is detected, the higher the speed you see will...

@CamNerd Hi, Please confirm the following information for the reported issue. 1. Please uninstall the Tapo app from your iPad and reinstall it. Ensure the Tapo app is up to date, and then check if...

@Aussie_Pete Hi, It's suggested to find your camera's model number, hardware version, and firmware version on the Tapo app > camera's Device Settings > Device Info page. Then, go to our official...

@Aussie_Pete Hi, Do you mean that on the camera's Live View > Playback & Download > Playback page, you can't watch continuous video recordings, and only detection video clips are available? If so,...

@Tapooo2 Hi, Please check if the following suggestions are helpful. 1. Please factory reset the Tapo C200 by pressing the reset button for 10s and then check the LED status on the camera. If the LED...

@geoirlanda Hi, The camera can usually reconnect to the router's Wi-Fi after a power outage or internet outage. In your situation, please try disabling settings such as Smart Connect on your router...