@AlexanderKai Hi, In this situation, you can follow the instructions in the below link to troubleshoot. What to do if firmware update of my Tapo smart devices fails? If the LED on the camera remains...

@MingXXV Hi, Regarding the reported issue, we suggest referring to the solution in the following thread to try to solve the issue. [C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure...

@Jiiroo Hi, To further analysis of this issue, please confirm the following information. 1. Send me (@Solla-topee) the camera's MAC address via a private message. 2. What's the model number of your...

@Tapooo2 Hi, You can refer to the instructions in this post to troubleshoot. If the problem remains, please confirm: 1. When configuring the camera, what error message appears? Please list the...

@Saamya394 Hi, If a power adapter or electric wires power your Tapo cameras, you can stream the camera on a PC via an RTSP/Onvif connection. Below are the instructions. How to view Tapo camera on...

@AntH808 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards