@Big_Al_1960 Hi, The "on" duration of the spotlight is related to the specific usage scenario. For example, if you manually turn on the spotlight icon on the camera's Live View page, the duration of...

@TrishaH Hi, Glad to hear your case is solved, and hope you can enjoy our cameras. Best Regards

To enhance the security of video recordings stored on the camera's inserted microSD card, we have implemented an Encrypt microSD Card feature. This functionality aims to prevent unauthorized access...

@Valerie-0909 Hi, Typically, if the camera's settings are correct, it will store detection video clips on our cloud server when detecting events, and there is no need to run the Tapo app all the...

@schiemax Hi, You can refer to the following instructions to position your cameras. It's not recommended to place the camera behind a window, as infrared lights may cause reflection when the camera...

@LittlePearl Hi, You can refer to the following instructions to set up the Tapo cameras. How to set up the Tapo camera If you fail to configure the camera, please refer to the following instructions...