@aretoi Hi, Thank you for your attempt. And feel free to reply if there are any updates. Best Regards

@SergeL Thank you for sharing your experience.

@AMEGO32 Hi, Thank you for the video provided, and please confirm the following info for further analysis. 1. On the camera's Live View page, is the Video Mode set to Auto mode? 2. On the camera's...

@SPFun Hi, 1. It's recommended to enable the Notification feature on the camera and check if the reported issue is the camera can't detect events/false detect events, or is related to the camera's...

@AMEGO32 Hi, The link you sent can't be accessed. I have sent the access request, please approve it, and let me know after you approve. Thanks! Best Regards

@csolisr Hi, The reported audio issue has nothing to do with the Tapo Care service. Please confirm the following information for the reported issue. 1. Can you hear the audio when watching the...