@Vivii89 Hi, 1. If you have subscribed to the Tapo Care service for your camera, please note that the cloud video clips can be stored for up to 7/30 days only(based on the Tapo Care plan you...

@ejaf Hi, You can refer to "How to stop device sharing?" in the following instructions to delete the shared account. How to share my Tapo Smart Devices with family If you can't delete a shared...

@SteLasap Hi, For the reported issue, please refer to this post for troubleshooting. Best Regards

@Lucasscp Hi, You can try to reboot the camera and check if it switches to Night mode when the Auto option is selected. If the problem reoccurs, please refer to this post for troubleshooting. Best...

@Jazzyjeffski @Mattyboi001 Hi, Please confirm the following information for the reported issue. 1. Does the problem reoccur on the camera after you reboot it? 2. Can you insert an SD card into the...

@raven1991 Hi, You can turn off the camera, wait for two minutes, turn it back on, and then check if the camera switches to Day mode and if the problem will happen again. If so, please confirm...