@Ian-S Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. You can send the video showing the reported phenomenon to our tech team. Best Regards

@SleeHpy Hi, If you currently need to restart the camera every second day, then enabling the Auto Reboot feature may be helpful, as the camera will reboot automatically every day. If the same...

@SleeHpy Hi, You can refer to the instructions below to troubleshoot if your camera keeps going offline in the Tapo app. What should I do if my Tapo smart device keeps losing connection or going...

@Mgl1948 Hi, Usually, you can go to the Tapo app > camera's Device Settings > Storage & Recording > Local Storage page, tap Format microSD Card to format the inserted SD card. Best Regards

@Koppo Hi, I have never encountered the phenomenon you described before. It's recommended to check if the following instructions help. General questions about the TP-Link camera's Pan & Tilt feature...

@TC260 Hi, You can refer to Case 2 in the instructions below to manually trigger the camera alarms. Manual Alarm: Activate the Tapo Camera Alarm with One Tap Best Regards