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Forums/ Tapo Smart Camera
2026-01-22 05:41:26
Re:Manual Recording not working
@510530 Hi, 1. It's recommended to search for "How to Record Screen on Lenovo tablet" on Google. Usually, you can see YouTube videos that introduce how to record the screen on your tablet. 2. You can...
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Forums/ Tapo Smart Camera
2026-01-22 03:45:40
Re:C501GW - Default position drift issue when motion tracking is enabled
@Morm Hi, Thank you for your attempt. Please feel free to reply to us if there are any updates. If rebooting the camera corrects its position, you can enable the Auto Reboot feature on the camera's...
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Forums/ Tapo Smart Camera
2026-01-22 03:36:32
Re:C560WS keeps detecting chickens(and cat) as persons even after more than a week of event correction.
@mangaTom19 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards
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Forums/ Tapo Smart Camera
2026-01-22 03:21:19
Re:Tapo C500 Keeps Asking to Reinitialize SD Card After Every Restart
@MaheenUddin Hi, Thank you for providing the details. We've checked and confirmed that your current SD card is not included in our recommended compatibility list. Since the SD cards can vary...
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Forums/ Tapo Smart Camera
2026-01-21 09:57:31
Re:Tapo C610 moving to face downward and can’t go upward again
@Bigtbw Hi, How often does the viewpoint offset phenomenon occur, such as once a day, once a week, etc.? Could you please confirm if any actions were taken on the camera that might have caused its...
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Forums/ Tapo Smart Camera
2026-01-21 09:45:07
Re:Tapo android app data use while in background
@Herefortapo201 Hi, For the Tapo C201, when the Tapo app is running in the phone's background, the live stream to the camera will pause. Best Regards
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