@ymlu Hi, what software are you using to establish the Onvif connection with the Tapo C212? Have you tried other programs, such as establishing the Onvif connection with the camera via iSpy?

@newtapouser Hi, When you use the infrared mode, please pay attention to whether the camera is in the sleep state. For example, if you have woken up the camera by entering the Tapo app to watch the...

@Tomas_ Hi, If you experience the freeze phenomenon when watching camera video clips, such as the video freezes, then starts moving again a few seconds later, please confirm the following information...

@Gyscos Hi, Thank you for your attempt. Below are the instructions to collect the camera log. You can send it to us for analysis after you have collected it. Thanks! How to get the log of Tapo Camera...

@Sams25 Glad to hear that your case is solved.

@Proudo Hi, About the feature request to add automation entries to adjust the camera's detection, notification, recording, and alarm settings, etc., according to the different needs, I'll log it and...