@PhoenixIkki Hi, Please confirm the following information for the reported issue. 1. Do you have a problem downloading video from the SD card to the Tapo app on the Playback & Download > Playback >...

@Abatwa Hi, In your usage scenario, if you have enabled the BabyCry detection and the Notification feature on the Tapo C220, you can receive a notification on your phone when the baby is crying even...

This Article Applies to: All Tapo cameras Phenomenon Description: On the Tapo app > camera's Live View > Playback & Download > Playback > SD card page, you can see detection video clips stored on the...

@aj2 aj2 wrote @Solla-topee Is that a glitch? Will you fix that in future updates? I recorded from the feed then downloaded it Hi, This is the current design of TC72. If you want the Video Quality...

@schnieders Hi, Usually, you can update the camera's firmware over the internet. If failed, we suggest updating the firmware when you are on the same network as the camera. You can also try to reboot...

@ChettyZA Hi, On the Tapo app > Tapo Lab > Third-Party Compatibility page, you can turn on the Third-Party Compatibility option and check if it helps. Best Regards