@Alan_Moore Hi, You can check if the suggestions in the following instructions will be helpful. What to do if my Tapo Camera gets bricked after a firmware update? If the problem remains, you can...

@SudiptJHS Hi, Please confirm the following information for the reported issue. 1. Are you in India and purchasing the Tapo camera in India? 2. Please send me(@Solla-topee) the camera's MAC address...

@Stefan123456 Hi, You can refer to the instructions below to troubleshoot if you can control the camera locally only. What to do if I can't control my Tapo cameras on the Tapo app? Please confirm the...

@Tellyman Hi, You can refer to the instructions below to troubleshoot if the camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going Offline? Please...

@PavelV Thank you for sharing your experience!

@madeuh Hi, We have firmware that may solve your issue. Please send me(@Solla-topee) "Forum ID 774672 + Tapo C200C V5's MAC address" via a private message if you want to try the new firmware. Before...