@mkseto Hi, 1. You can try to uninstall the Tapo app on your phone, then reinstall the latest Tapo app, connect your phone to the same Wi-Fi as the camera, and check if the Tapo C320WS will display...

@Sukie Hi, 1. Please ensure the camera is connected to the original power adapter that comes with the camera. 2. Try to press the reset button on the camera for 10 seconds to factory reset it when...

@MorgMor Hi, 1. Do you Pan & Tilt the camera remotely via the Tapo app? 2. If you tap the Pan & Tilt Correction on the camera's Device Settings > Pan & Tilt page remotely, will the camera pan or...

@iikka Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to the...

@welshwizard Hi, Please help confirm the following information if you want to further analyze the issue. 1) Send me the model number and capacity of the microSD cards used on the Tapo C230. 2) Please...

@Duck_Soup Hi, The latest firmware of the Tapo C320WS and new firmware we pushed to the Tapo C500 has solved the issue and they will use the https link to download firmware. Since the two cameras are...