Can’t pan and tilt
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When operating remotely, can see the screen but can't pan and tilt.
when operating at home under local WiFi, no problem at all.
Thanks
c200
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Hi,
1. Do you Pan & Tilt the camera remotely via the Tapo app?
2. If you tap the Pan & Tilt Correction on the camera's Device Settings > Pan & Tilt page remotely, will the camera pan or tilt?
Best Regards
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@Solla-topee it works after each correction.
Solla-topee wrote
Hi,
1. Do you Pan & Tilt the camera remotely via the Tapo app?
2. If you tap the Pan & Tilt Correction on the camera's Device Settings > Pan & Tilt page remotely, will the camera pan or tilt?
Best Regards
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Hi,
Do you mean you can Pan & Tilt the camera remotely after tapping the Pan & Tilt Correction, but the problem occurs again when you try to log in to the Tapo app again to Pan & Tilt the camera remotely?
If so, please refer to the following instructions to collect the camera log, and let me know after you collected it.
How to get the log of Tapo Camera
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