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Forums/ Tapo Smart Camera
2025-03-10 05:56:52
Re:Tapo C520WS - Video freezes after 2 sec Playback
@Hong123sss Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards
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Forums/ Tapo Smart Camera
2025-03-09 09:54:14
Tapo C530WS: Outdoor Pan/Tilt Security Wi-Fi Camera -3K 5MP Live View, Flexible Connections
3K 5MP Live View - Adopting a 2880 × 1620 resolution, Tapo C530WS offers enhanced video quality to see more details. Starlight Color Night Vision - Enhances your security by revealing brighter,...
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Forums/ Tapo Smart Camera
2025-03-07 11:06:47
Re:Tapo D210: 2K Battery-Powered Video Doorbell
@DirkBourgeois Hi, Thank you for your feedback, and it's suggested to start a new thread here with your usage scenario, and we will log the feature request and forward it to the relevant team for...
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Forums/ Tapo Smart Camera
2025-03-07 10:57:57
Re:Tapo App keeps timing out the camera feeds
@aSystemOverload Hi, When both the camera and tablet are connected to the internet, the tablet may manage the camera through the TP-Link cloud server instead of the local connection, even if they are...
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Forums/ Tapo Smart Camera
2025-03-07 10:40:22
Re:Tapo C410 compatibility with Hub H200
@Janalbers Hi, Our Tapo cameras may add some new features through firmware upgrades. Currently, Tapo C410 V1 with firmware version 1.0.23 Build 241119 Rel.59219n and Tapo C410 V1.2 with firmware...
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Forums/ Tapo Smart Camera
2025-03-07 10:27:17
Re:High Latency and Packet Loss on TP-Link Tapo C200
@VlastimilM Hi, 1. Please ensure the Status LED option is enabled on the camera's Device Settings page. Usually, the camera's LED shouldn't be off if the Status LED option is enabled. 2. Can you set...
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