@Kabman Hi, You may try to factory reset the camera and reconfigure it, make sure the hub, camera, and the Tapo app are up to date, and then check if the camera's detection feature will work. Best...

@NViviers Hi, Please help collect the camera log and the app log as per the following instructions for further analysis. How to get the log of Tapo app How to get the log of Tapo Camera Best Regards

Update on July 22, 2025. Hi All, If your Tapo C200 V5 has firmware version 1.1.4 and the Pan & Tilt feature is no longer working when trying to control the camera using specific third-party apps...

@HarryTuttle Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@Flick2000 Hi, If the 10 Tapo cameras are bound to the same TP-Link account, they can enjoy the same Tapo Care subscription even if they are in different locations. Best Regards

@NzDavidT Hi, 1. Please check if the suggestions in the following instructions are helpful. How to reduce motion detections from rain, snow or insects,etc 2. If the problem remains, please confirm...