@azharihsn Hi, Do you mean when you use the Talk feature on the Tapo app and speak to your camera, the person on the camera side can't hear any voice from you? If so, please ensure the speaker and...

@Westcountryjim You are welcome~

@dey4sandip Hi, When did you purchase the camera? You can try to contact your retailer or local team to check if your camera is under warranty, and check if you can get the Tapo C500 V1/C510W V1 as a...

@AnthonyVLC Hi, Please confirm the following information for the reported issue. 1. When the camera switches to the night mode manually, are the infrared lights turned on? 2. If the infrared lights...

@Freewheelin Hi, You can review the following troubleshooting steps if the camera's video quality is not good. 1. Make sure the camera lens is clean and ensure that your Tapo app is updated. 2. Go to...

@Zhw Hi, You can refer to the following steps to troubleshoot. 1. Make sure that there are no obstructions covering the microphone and speaker openings on the camera. 2. Confirm the microphone and...