@sorinsorin Hi, The length of a detection video clip is different for a camera powered by a power adapter and a battery-powered camera/doorbell camera. For the camera powered by a power adapter(such...

@Dina25 Hi, Typically, only the person who has your TP-Link account can log in to the Tapo app to access your camera. Or if you have shared your camera with another TP-Link account, the shared...

@raoabhay Hi, You can refer to the instructions below to troubleshoot the reported issue. What should I do if I can't view the Tapo camera? Please confirm the following information if the problem...

@MazaMajid Hi, 1. Please try to turn off the camera, wait for two minutes, turn it back on, and wait for another two minutes. 2. Try to press the reset button on the camera for 10 seconds to factory...

@Wak Hi, 1. We do not have the download link to the Tapo C120's firmware version 1.2.1. 2. I have escalated the case to our tech team, and they will contact you via email for further assistance....

@Carlos_Filho Hi, Thank you for your attempt, and please feel free to reply if there are any updates. Best Regards