@TangoMaamo Hi, 1. The larger the RSSI value, the better the signal. The signal strength of -37dBm is better than -55dBm. 2. You can try a wired connection, but it may not work. You can also try...

@Baltta Hi, You can refer to the instructions below to establish the RTSP/Onvif connection. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol Please refer to the instructions below to...

@shihabmridha Hi, On the Tapo C320WS that you have removed from the Tapo app, please press the reset button for 10s to factory reset it, and when it has a flash red and green light, try to configure...

@newyankee Hi, The new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps. Best Regards

@ClaudioLR Hi, After investigation, we have confirmed that the problem is related to the Google Home App rather than the camera itself. Our team has reached out to Google Support for assistance but...

@Glopher Hi, After investigation, we confirm that the settings on the Tapo app > camera's Device Settings > Notification page apply to the Tapo app and the phones that have the Tapo app installed....