@Hansg Hi, Please confirm the following information for the reported issue. 1. Is your model number TC71 rather than Tapo C210? 2. Please update your Tapo app if it's not the latest one. Please try...

@zayed_lashkor Hi, It's recommended to describe your problem/feature request and usage scenario in detail for further assistance. Best Regards

@Anubhav51 Hi, Typically, we recommend referring to the instructions below to troubleshoot when failing to configure the camera. What should I do if I fail to configure Tapo Camera? In your...

@bronn Hi, You can try to set your phone's hotspot Wi-Fi to have the same Wi-Fi name, password, and security type as your home Wi-Fi, then check if the camera will reconnect to it without resetting...

@djanderson70 Hi, We will help you in this matter, however, we also need your cooperation to locate the issue. 1. You can refer to the instructions below to troubleshoot if the cameras keep going...

@Luminous Hi, Do you have a problem configuring the camera or updating the camera's firmware, etc.? Please describe your problem in detail so we can better help you. Thanks! Best Regards