@Stevo69 Hi, Your problem may be related to your home network diagram or the settings on your network devices(such as VLAN, firewall rules, etc.). Please check the Wi-Fi network that the Tapo C200...

@Schweiny @ShahrukhS Hi, 1. Could you please send us a video showing the reported issue? You can upload the video to your cloud server(such as Google Drive), generate a link to download it, and send...

@Djnan27 Hi, Typically, when the Tapo camera has Motion Tracking/Auto Tracking enabled, the camera's default position is where it starts tracking the event. After tracking an event, the camera will...

@KevLowe Hi, Currently, there is no feature on the camera to correct the pan & tilt position based on a time schedule. When did you buy the camera, and when did the problem start to occur? Best...

@zebra123 Hi, As you can find on the following instructions, you can use the URL "rtsp://IP Address/stream1" for high-quality stream and use the URL "rtsp:// IP Address/stream2" for low-quality...

@darth2279 Hi, If you can't control your Tapo camera or it keeps losing internet connection, please refer to the instructions below to troubleshoot. What to do if I can't control my Tapo cameras on...