@deaw Hi, From the video you provided, it seems you have a problem watching the camera's live feed remotely. You can refer to the instructions below to troubleshoot. If the problem remains, please...

@_Mr_E_ Hi, It's recommended to start a new thread here with your detailed usage scenario if you have a feature request about the Tapo device. Best Regards

@Kev123 Hi, You can refer to Case 3 in the instructions below to troubleshoot when failing to configure the camera. What should I do if I fail to configure Tapo Camera? If the problem remains, please...

@Erregi99 Hi, You can refer to the instructions below to troubleshoot if the camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going Offline? If the...

@Baltta Hi, We have a new firmware that may solve the issue, please send me(@Solla-topee) "Forum ID 742952 + Tapo C520WS's MAC address" via a private message if you want to try the firmware. Before...

@RussHowitt1 Hi, The shared account has limited access to the Tapo camera, and it's unable to see the cloud video clips of the camera. For the feature request, it's recommended to vote and leave your...