@mangaTom19 Thank you for sharing your experience.

@leesj Hi, The Infrared mode or Full Color mode selected on the camera's Night Mode Settings page takes effect when the camera enters night mode. With the new firmware on the Tapo C325WB V2, it seems...

@JenniferRidgway Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further and check if the V2's video quality can be improved. Please wait patiently....

@Bricio9 Hi, You can refer to the instructions below to troubleshoot if you fail to set up your camera. What should I do if I fail to configure Tapo Camera? Please confirm the following information...

@RAM1N Hi, If you have inserted an SD card into the camera to store video recordings, please refer to the instructions below to configure your storage settings, including the recording schedule. How...

@Nigel114 Hi, We do not sell the PIR cover separately. If you have a problem when using the doorbell camera, please describe the phenomenon you experience in detail so we can better assist you. Best...