Forums/
Feature Requests
2025-10-13 07:55:26
@Billy_Clark Hi, Regarding your feature request, could you please provide a detailed usage scenario and explain why you need to extract only the date and time of the detection events? Best Regards
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Forums/
Tapo Smart Camera
2025-10-13 07:42:57
@AVNISH Hi, 1. Regarding the feature request to detect two-wheeler cars as vehicles, I have logged it and forwarded it to the relevant team for evaluation. However, implementing a new feature may...
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Forums/
Tapo Smart Camera
2025-10-13 07:24:11
@Galixte Update on Nov 14, 2025. Hi, The Tapo C225 V1's firmware version 1.1.3 has enhanced device stability and resolved the issue you may encounter when recording videos on the camera's live view...
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Forums/
Tapo Smart Camera
2025-10-13 06:58:10
@GajaBalaji Hi, If you have not subscribed to the Tapo Care service, the camera's video recordings won't be stored on our cloud server. Best Regards
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Forums/
Tapo Smart Camera
2025-10-13 06:51:51
@r2fi Hi, In this situation, it's recommended to contact your retailer or our local support team to check if the camera is under warranty. Best Regards
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Forums/
Tapo Smart Camera
2025-10-13 06:45:44
@Sheepless Hi, Thank you very much for your support of our product and your cooperation for the test. Please feel free to reply if you need any further assistance. Best Regards
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