Forums/
Tapo Smart Camera
2026-01-14 11:29:42
@SzigiZoli Hi, It appears that the motions in front of the camera can't wake the camera from sleep mode, so it won't detect events and send notifications. You can refer to Part 2 in the following...
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Forums/
Tapo Smart Camera
2026-01-14 11:23:44
@s_bastian Hi, You can go to the Tapo app > Smart Tab page to add shortcut entries for a try. How to create Smart Action (Automation or Shortcut) on Tapo app For example: 1. In a new shortcut entry,...
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Forums/
Tapo Smart Camera
2026-01-14 11:08:42
@Swasle Hi, You can refer to the instructions below to troubleshoot the reported phenomenon. What should I do if my Tapo camera triggers false detection? Best Regards
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Forums/
Tapo Smart Camera
2026-01-14 09:36:45
@robdupre Hi, 1. The logs provided do not indicate the issue. 2. You can go to the camera's Device Settings > Video & Display > On-screen Display Info page to disable all options, then check whether...
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Forums/
Feature Requests
2026-01-14 09:04:37
@Deei Hi, Thank you for your feedback here. While we don't have specific details on whether these features can be added to the product or when they might be, I'll log the feature requests and pass...
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Forums/
Tapo Smart Camera
2026-01-14 08:25:07
@Froi3us Hi, 1. Please ensure you have powered on the Tapo C246D with the original power adapter and cord that came with the camera. 2. If the system LED on the C246D is flashing red and green, it...
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