@m0rpheus Hi, Currently, the Tapo C320WS does not support the feature to connect to the Tapo hub to work, it's required to connect to the router's 2.4G Wi-Fi directly to go to the internet. Best...

@digitaltrails Hi, The Tapo C225 V2 supports Person detection notification via Onvif. Please confirm the following information for the reported issue. 1. What app/program are you using to stream the...

@raoj Hi, 1. Can you power on the camera with the original adapter that comes with the camera? Have you tried connecting the power adapter to other power sockets? 2. Please press and hold the reset...

@AdamVan Hi, You can refer to FAQ 2720 for further troubleshooting(this FAQ also works for the Kasa Cameras). Since your camera is connected to our cloud server, the phone may stream its live feed on...

@henhen59 Hi, This is just a regular hardware iteration, not the Tapo C520WS V1 has a secret defect. Best Regards

@swenak Hi, Thank you for the updates. In this case, it's recommended to reply to the email for further assistance. Best Regards